Data stewardship

  • August 15, 2006 15 Aug'06

    Q&A: Deborah Henderson, new DAMA Foundation president

    Deborah Henderson was elected the new president of the Data Management Association (DAMA) Foundation in July 2006. Henderson is an information governance architect with CapGemini at General Motors and has been a member of DAMA since 1992. Like all ...

  • April 19, 2006 19 Apr'06

    Moving customer data quality upstream

    Companies should move data quality controls "upstream" to save money, retain customers, and mitigate clean-up efforts, one expert says.

  • April 09, 2006 09 Apr'06

    Special report: Data quality

    This special report helps you better manage and leverage your company's data.

  • December 22, 2005 22 Dec'05

    Nortel to dump Oracle, solve fiscal woes using SAP

    Nortel Networks is streamlining its data sources and installing SAP's master data management middleware. But SAP MDM lacks functionality, and customers need third-party tools to meet typical MDM requirements, analyst says.

  • December 15, 2005 15 Dec'05

    Firm ties bonuses to data quality

    With sales, customer records, quality assurance and reporting all relying on the CRM system, one company has tied its bonus structure to data accuracy.

  • December 07, 2005 07 Dec'05

    Is there hidden knowledge in 'dirty' data?

    As companies rush to clean up data warehouses and delete dirty data, are they losing valuable intelligence about customers?

  • November 30, 2005 30 Nov'05

    Gearing up for the data security culture shift

    Experts say securing sensitive data just isn't a working habit for many employees. Forget documented corporate data policies. When the auditors (or hackers) dig deeper -- what will they really find?

  • July 30, 2004 30 Jul'04

    Data: The dirtiest four-letter word in CRM

    Is bad data the real cause of CRM failure?