Customer data integration software

  • November 03, 2005 03 Nov'05

    CDI pays off for early adopter MetLife

    One of the earliest adopters of customer data integration (CDI) technology, MetLife has learned that cultural change can facilitate a unified view of the customer.

  • October 26, 2005 26 Oct'05

    Sanlam gets a new look on life with customer data

    Sanlam Life achieved a unified view of the customer by relying on a system that identified the most trustworthy data sources.

  • October 25, 2005 25 Oct'05

    Oracle-Siebel deal shakes up CDI world

    Which will win out in the contest between Siebel's Universal Customer Master and Oracle's Customer Data Hub?

  • October 25, 2005 25 Oct'05

    Relationships beyond customer relationships

    As companies begin to invest heavily in customer data integration (CDI) technology, they need to consider the hierarchy of relationships.

  • October 25, 2005 25 Oct'05

    IBM rolls out first Ascential product

    Big Blue launched WebSphere DataStage TX 8.0 Thursday, its first major product based on tools obtained in the Ascential acquisition.

  • October 25, 2005 25 Oct'05

    CRM's ROI answer

    Companies seeking to get the "360-degree view" of their customers and achieve some ROI out of their CRM investment may have to spend a little more on customer data integration.

  • October 25, 2005 25 Oct'05

    Turkey store makes data easier to swallow

    IBM's first release after the Ascential acquisition will focus on metadata interchange, easy distribution and traceability. The Jennie-O Turkey Store is eager to get on board.

  • October 25, 2005 25 Oct'05

    Gartner sizes up CDI field

    In the relatively immature CDI market, there are still plenty of vendors vying for supremacy. Gartner examines the field.

  • July 06, 2005 06 Jul'05

    CDI: The missing piece to the CRM puzzle

    While CRM is finally gaining momentum, it still can't seem to deliver on its promise of "one single view of the customer." But customer data integration technology (CDI) promises to change that -- and plenty of vendors want to get in on the action.