My suggestion (and you saw this coming) is: start with the data. This sounds counterintuitive, since SOA is about...
offering standardized business processes as services, but the concept of data as a service is actually more viable for companies just beginning to think about SOA. What is a service, after all? It's taking a well-defined process, automating it, making it repeatable and authoritative and available to the company at large. But process-based services are usually more complex and multi-faceted, and don't necessarily mandate data (for instance: "reserve a seat for this customer"). They require a different level of consensus. While you wait for your business users to come to consensus on enterprise-level business processes you could be fixing your master data.
A bio-tech client we're working with now has taken the "start with the data" route. "We need to make sure that we have standardized, reconciled master data to apply our processes to when the time comes," the Director of IT Architecture explained. "Data is a great on-ramp to SOA." Our clients are adopting CDI/MDM hub technologies to not only reconcile their master data, but as a viable and practical pretext to slowly introduce SOA. You know you need to fix your master data. Why not kill two birds with one stone and introduce master data as a service to the enterprise?
More information on SOA
Dig Deeper on SOA data services and architecture
Related Q&A from Jill Dyché
There’s a lot of confusion about agile business intelligence (BI). Get an expert’s take on what agile BI really is and if it’s a valid BI development... Continue Reading
Are some companies primed to get more use out of social media analytics than others are? Find out, plus learn how a social media analytics strategy ... Continue Reading
What’s the biggest BI problem companies keep running into? Overloading data at the expense of functionality, says an expert. Find out how to avoid ... Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.