The viability of the interface to the DSS is in the eye of the beholder. User representation should select the data access tools and work very closely with the team that develops the reports and customizations to the tools to ensure it meets expectations. For effective communications otherwise between users and DSS, I recommend a program of data stewardship.
For more information, check out SearchCRM's Best Web Links on Decision Support Systems.
Dig Deeper on Business intelligence best practices
Related Q&A from William McKnight
There are loads of business intelligence tools out there on the market today. Our business intelligence expert provides some valuable resources for ... Continue Reading
Find out how Oracle’s acquisition of Sun may affect Oracle data warehouse strategy and what it means for users. Also, see what role packaged BI ... Continue Reading
Find out when you should use a DBMS with your data warehouse, and learn about the future of data warehousing data management and current state of ... Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.