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Inline Customer Analytics: Driving Value from Customer Data - Expert Webcast
ABOUT THIS WEBCAST

Premiered:

13 AUG 2003, 09:00 EDT (13:00, GMT)

Speaker:

Erin Kinikin - Vice President and Research Leader, Giga Information Group

Summary:

Customer analytics has been the "next big thing" for CRM for the last five years, but deployments are still limited. This webcast will describe key requirements and ways to better leverage customer data.
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