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Learning about privacy from your CRM vendor
SearchCRM | 06 May 2004
ARTICLE - As privacy regulation continues to weigh on organizations, their CRM software vendors need to develop more privacy controls, says one analyst. Some vendors are appointing CPOs.
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Don't 'creep out' your customers
SearchCRM.com |
ARTICLE - It's not good enough for your marketing campaigns to just meet the letter of the law. There's also a comfort threshold for customers, Gartner research finds.
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The privacy fallacy
SearchCRM.com |
ARTICLE - Protecting customer privacy eats up costs, right? Actually, one consultant argues that, if you do it right, it might actually make you money.
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SEE ALSO - Topics Related to Business intelligence, privacy and security:
Business intelligence and CPM,
The Excel factor,
Business intelligence and BPM,
Business intelligence and search,
Business intelligence, CRM and CDI,
Business intelligence and text mining,
Business intelligence and other technologies,
Business intelligence and data quality,
Business intelligence and compliance |
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