Data stewardship has evolved into a discrete responsibility at many organizations, according to expert Jill Dyché. Companies are increasingly putting data stewardship teams in place as part of an overall data governance and data quality management program. Listen to this expert podcast to learn:
Creating successful data stewardship programs, with Jill Dyché
About the speaker: Jill Dyché is an internationally recognized author, speaker and
business consultant. She is partner and co-founder of Baseline Consulting, a professional services
firm concentrating on enterprise data issues. Dyché's first book, e-Data, has been published
in six languages. She is a contributor to Impossible Data Warehouse Situations: Solutions from
the Experts (Addison Wesley, 2002), and her book The CRM Handbook is the bestseller on
the topic of CRM. Dyché's latest book, Customer Data Integration: Reaching a Single Version of
the Truth, co-authored with Baseline's Evan Levy, shows the business breakthroughs achieved with
integrated customer data and explains how to make customer data integration (CDI) work. The book
features case studies from Royal Bank of Canada, Intuit, AARP, Overstock.com and Amgen, among
others.
More data quality, governance and stewardship information:
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21 Jul 2008