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June 2014, Volume 2, Number 3

Former shadow IT worker helps bring analytics data into the light

For nine years, Ryan Fenner worked in a group that developed and managed business intelligence systems at Union Bank outside the IT department's control. Now he's helping clean up some of the consequences of such efforts, as the technical leader on a data warehousing project aimed at bringing BI and analytics data generated by that group and others like it into the bank's corporate IT fold. The project isn't designed to fully do away with shadow IT operations at Union Bank, which is based in San Francisco and has 400-plus branch offices in seven states. Fenner, who moved into the IT department in late 2012, said some of the groups will remain in place and continue to build BI and analytics applications for business units. The goal is to get the key data they're working with into centrally managed data marts, and eventually into an enterprise data warehouse (EDW), so it can be properly cared for. Ryan Fenner Fenner learned the need for such care firsthand several years ago, when the bank's risk and compliance department flagged ...

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