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Businesses find creative ways to maximize artificial intelligence apps
Artificial intelligence is a grossly misunderstood technology, thanks to the sinister characters portrayed in science-fiction books and films as menacing robots and self-possessed toaster ovens. More recently, AI in its various forms -- machine learning, cognitive computing, natural language processing -- takes on a more practical tone.
The cover story of April's Business Information on artificial intelligence apps explores how AI, ironically, makes human resources more human. AI embedded in talent management software allows HR departments to recruit, educate and retain their workers more effectively and efficiently. One program goes so far as to aid recruiters in rewriting job descriptions so they contain less gender-specific words and attract a larger pool of talent.
In another article, we look at how those friendlier bot descendants known as chatbots are dramatically changing the way companies conduct sales and customer service. We also examine the inherent moral and ethical issues that can arise when humans unknowingly interact with nonhumans. Although some parts of the consumer industry are adept at using artificial intelligence apps practically and profitably, most businesses are slow to accept and implement AI. In another feature, we explore the many options available to businesses in their never-ending quest to mine valuable customer insights from big data and better understand how people think before they act.
Also in this issue, we feature Watson, Einstein, Rachel, Gil, Alexa, Captcha tests and a college baseball star turned data science CEO, all within the ever-broadening shadows of artificial intelligence and analytics.
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Features in this issue
Machine learning technology helps the most people-centric of departments work more effectively and boosts recruitment and development of high-performing employees.
Machine learning, natural language processing and cognitive computing are among the new artificial intelligence terms HR managers are confronting in vendor literature.
Everyone wants faster software development, but how to get there? Here's how Soasta evangelists are selling the world on data science one customer at a time.
As the amount of data grows exponentially and computing power strengthens, now is the time for business applications to get a boost from artificial intelligence.
Enough data and organizational hurdles are among the reasons businesses fall short when using artificial intelligence tools in their processes.
Artificial intelligence apps that learn from experience are behind the wheel of self-driving cars and are poised to do more. Know the speed limits and how to get started quickly.
News in this issue
While gaining traction in the healthcare space, IBM's Watson is expected to start latching onto business operations in 2017 and beyond.
Columns in this issue
Artificial intelligence apps provide invaluable insights and assistance for a host of business processes, and today's uses are just the tip of the iceberg.
Watson Analytics is a strong player in a formidable field that includes Google and Adobe. It does perform as advertised -- but IBM's AI-driven analytics technology leaves a lot to be desired.
New AI platforms have given life to chatbots that decipher customer intents so well, chances are you've carried on an email conversation with one and were never the wiser.