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Enterprise search and business intelligence: What's in store

William McKnight EXPERT RESPONSE FROM: William McKnight

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QUESTION POSED ON: 21 June 2007
What can you tell me about enterprise seach and business intelligence? Is business intelligence search some passing trend or is it something we should take seriously?

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I believe that, with some exception, business intelligence vendors are having a bit of trouble rolling out their products beyond the first n users (with n being somewhere between 100 and 1,000, depending on company size) and as a consequence are getting creative. 'Enterprise search' may become a new buzzword for data access and utilization. However, enterprise search will not be successful in the many organizations that will continue to refuse to change the culture to be information-centric, train users and ensure a build that is compatible with business interests. I think it will be some time and struggle in these areas before true information consumption makes a significant leap in the footprint of a Fortune organization. Those who achieve it early will prosper.

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