Gartner Customer Relationship Management Summit

This Summit provides you with a comprehensive view of how CRM can help differentiate your business while responding to new customer demands. Discover how to initiate CRM projects, strengthen your existing strategy or look where future trends can take you. Why this event? This conference is the most important gathering of CRM business and IT professionals. Gartner Analysts, industry experts and leading practitioners will discuss the latest trends in CRM and the customer-related issues that business and IT professionals face today. Who should attend? • CRM Project Managers • Chief Marketing Officers, CEOs and CIOs • Technology or Business Strategists • Heads of Customer Experience or Intelligence • Sales Operations Managers • Sales and Marketing Executives • Customer Solutions Technology Specialists • IT Managers • Enterprise and Solution Architects How to register: Online: europe.gartner.com/crm By phone: +44 (0)20 8879 2430 By email: emea.registration@gartner.com

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