Jill: Thanks for the clarity you've provided on the differences between CDI and other technologies. My company is currently evaluating CDI vendors. My business people are afraid of implementing CDI risks building a new data silo. Is this true?

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Unfortunately, the baggage of past projects means that every new business initiative is encumbered by the assumption of another copy of data. Ultimately this is exactly why CDI is so necessary.

The premise behind CDI is simplifying the movement, synchronization and integration of data between different systems. We're not storing a new copy of data. We're ensuring that the data is integrated between different systems, so that both systems and end-users have access to the latest customer information. Because CDI isn't a user-accessible system, it's not another silo. Most CDI solutions ensure that data stays "where it lives" -- on the systems on which it was created -- so with CDI we're actually breaking down silo boundaries. And that's great news for most companies.

This was first published in September 2006

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